Frequently Asked Questions (FAQ's)

Find answers to common questions about our porcelain tiles, slabs, SPC flooring, exports, manufacturing, and product quality.

Type keywords like Quality, Export, MOQ, pricing, etc.

What products does Antovia Surfaces manufacture?

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Antovia Surfaces manufactures Porcelain Tiles, Porcelain Slabs, SPC Flooring, Outdoor Porcelain Pavers, and Wooden Plank Tiles for residential and commercial projects.

Do you export products internationally?

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Yes, we export premium surface solutions to multiple countries worldwide with complete export support and documentation.

What tile sizes are available?

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We offer a wide range of sizes including 300x600 mm, 600x600 mm, 600x1200 mm, 800x800 mm, 1000x1000 mm, 1200x1200 mm, 1200x1800 mm, 1200x2400 mm, 1600x3200 mm and more.

Are your tiles suitable for commercial projects?

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Absolutely. Our products are designed for residential, commercial, hospitality, retail, and large-scale architectural projects.

Do you provide technical specifications?

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Yes, technical sheets, packaging details, certifications, and testing reports are available upon request.

How can I contact your export team?

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You can contact our export department through our contact page, email, or WhatsApp for product inquiries and quotations.

Can I fit or install SPC flooring by myself?

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Yes, Antovia Surfaces SPC flooring is completely DIY (Do It Yourself) product, no need to engage professional installer, thereby big savings on labour cost. 

Are there possible preparation steps can be done prior to SPC flooring installation?

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Yes. We provide a comprehensive installation guideline to help ensure proper SPC flooring installation. Please visit our E-Catalogue page, where you can download the Installation Guideline PDF. The document includes all necessary preparation steps, subfloor requirements, acclimatization recommendations, installation procedures, and maintenance instructions to achieve the best results.

Can I install SPC flooring outdoor / exteriors?

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There is this misconception that since SPC flooring is water resistant so it should be suitable to be laid outdoor. We don’t recommend to use SPC flooring for exteriors, since it is not designed to withstand the diverse outdoor atmosphere.

Can SPC flooring be installed over existing floor?

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No matter what type of existing flooring you have, SPC flooring can be installed over most type of flooring as long as the condition of your existing floor or sub-floor is…Dry, free of dust and dirt Well-levelled, flat and smooth Firmly installed and not loose.

Is SPC flooring suitable to be fit on staircase?

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Yes, skilful installer will be able to provide such service using appropriate parts and tools.

Is it safe to install SPC flooring near an open flame or fireplace?

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Yes, Antovia Surfaces SPC flooring is manufactured with fire retardancy of B1 grade. Large-scale experiments of real fire condition have been tested out on our SPC flooring. Results show that Antovia Surfaces SPC flooring does not contribute to spread of fire or resulting in any fire hazard. Not just that in fact, it is able to resist and even stop the burning when flame is being removed. 

Will SPC flooring impacts on indoor air quality (IAQ)?

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Well, this is very much depending on the brand of SPC flooring that you purchase. It is undeniable that SPC flooring do emit volatile organic content (VOC)s into the air, but you can reduce it by choosing a tested and certified SPC flooring brand. And Antovia Surfaces is one of the tested and CE certified brand. SPC flooring manufacturers with certification that comply with the local authority standard will have a lower level of VOCs, which is definitely a safer choice as they are committed to provide a healthier indoor air quality.

Is SPC flooring water-resistant?

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Yes, SPC flooring is highly water-resistant. Its core composition includes limestone powder and PVC resin, making it impervious to water damage. This makes it an ideal choice for areas prone to moisture such as kitchens, bathrooms, and basements.

What are the things included under the SPC flooring warranty?

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There are two types of warranties in the market which categorised according to the application. If you are installing SPC flooring for residential purposes then your flooring will be covered under residential warranty. Commercial purpose SPC flooring will get covered under commercial warranty.
Antovia Surfaces offers Residential / commercial warranty term length up to 10 years. So, let’s see what’s generally covered by the warranty:
-Discolour or stained bottom-up from underlayment, alkali, mold or mildew growth.
-Curling of SPC edges
-Rip or tear from normal household use
-Wear through
-Manufacturing defects
-Permanent indentation caused by normal household use.

What about the things that are not covered under warranty?

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How about the things that are not covered? You might want to prevent damage caused by the following factors.
(i) Damage due to Improper installation.
Problem like this can be prevented easily if you do your preparation well before installation. Including suitable sub-floor condition, proper handling and transportation, acclimatizing your SPC as well as storage condition.
(ii) Damage during Non-traditional installation
This means intricate pattern and style, application on wall, ceilings, outdoor or purposes other than company’s recommended installation.
(iii) Moisture related issues
Issues like buckling, checks, cupping, crowning, gapping, peeling, seam swelling, twisting or warping due to lack of moisture or high moisture. Therefore, watch out for spills, leaking pipes, pets, subfloor moisture and avoid wet mopping to spare yourself from all this moisture related headaches.
(iv) Other site or surrounding condition
Extreme condition like exposure to heat, sunlight, sand will cause long-term damage towards your SPC flooring and this cannot be claimed under warranty. Improper maintenance, misuse, scratches and indentations of SPC floor caused by pets, furniture, heels, appliances and toys are normally not covered as well.

WIll SPC flooring impacts on indoor air quality (IAQ)?

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Well, this is very much depends on the brand of SPC flooring that you purchase. It is undeniable that SPC flooring do emit volatile organic content (VOC)s into the air, but you can reduce it by choosing a tested and certified SPC flooring brand.
SPC flooring manufacturers with certification that comply with the local authority standard will have a lower level of VOCs, which is definitely a safer choice as they are committed to provide a healthier indoor air quality.

Does SPC flooring needs to resand and recoat?

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Unlike any timber or hardwood flooring, SPC flooring does not need extra refinish and touch up. The process of resanding might pose a risk of ruining the surface if it’s not carried out properly. So why risk going through extra refinish on something that is not designed to be?

How should I look after and maintain my SPC flooring?

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Taking care and maintaining SPC flooring is pretty simple and straightforward. Just make sure that you have a regular routine on basic cleaning like sweeping and damp mopping. However, there are a few areas to be watch out including cleaning after installation, types of cleaning tools and solution used. It is best for you to learn about the tips here before you make any mistakes.

What are the things included under the SPC flooring warranty?

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There are two types of warranties in the market which categorised according to the application. If your SPC flooring is manufactured for residential purposes then your flooring will be covered under residential warranty. Commercial purpose SPC flooring will get covered under commercial warranty.
Residential warranty term length is longer than commercial warranty. Depending on the quality or grade of SPC flooring, some residential warranty period can covered up to 25 years or even a lifetime. Whereas commercial warranty only last for 5 to 7 years normally. So let’s see what’s generally covered by the warranty:
Discolor or stained bottom-up from underlayment, alkali, mold or mildew growth.
Curling of SPC edges
Rip or tear from normal household use
Wear through
Manufacturing defects
Permanent indentation caused by normal household use.

What about the things that are not covered?

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How about the things that are not covered? You might want to prevent damage caused by the following factors..
(i) Damage due to Improper installation.
Problem like this can be prevented easily if you do your preparation well before installation. Including suitable sub-floor condition, proper handling and transportation, acclimatizing your SPC as well as storage condition.
(ii) Damage during Non-traditional installation
This means intricate pattern and style, application on wall, ceilings, outdoor or purposes other than flooring installation.
(iii) Moisture related issues
Issues like buckling, checks, cupping, crowning, gapping, peeling, seam swelling, twisting or warping due to lack of moisture or high moisture. Therefore, watch out for spills, leaking pipes, pets, subfloor moisture and avoid wet mopping to spare yourself from all this moisture related headaches.
(iv) Other site or surrounding condition
Extreme condition like exposure to heat, sunlight, sand will cause long-term damage towards your SPC flooring and this can not be claimed under warranty. Improper maintenance, misuse, scratches and indentations of SPC floor caused by pets, furnitures, heels, appliances and toys are normally not covered as well.
(v) Reduce in glossiness
Sad to tell you this, but most of the flooring supplier or manufacturer do not consider loss of fade of glossiness is a defect itself. So… you can claim on this.

How thick should my SPC flooring be?

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Generally, the thickness of SPC flooring ranges from  2mm to 5mm. Why thickness of SPC pieces should be a concern when you shop for your SPC flooring? The reason being, thicker SPC is more durable. Here are the key points you should not missed when considering the thickness of SPC flooring.
Room or space to be installed
Type or condition of your subfloor.
If your subfloor is not in good condition and require some additional support, by all means, choose a thicker SPC.
Expected foot traffic for the area to be installed.
Heavy traffic areas like hallway, kitchen, living room or foyers may require thicker SPC flooring. Don’t forget to always seek for professional advices from your flooring retailers when in doubt.

How long does the installation takes?

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Assuming all preparation work has been done correctly and the site is ready for installation, it’s estimated to take up 2 days for experts to complete with professional look. Of course, if you are installing it by yourself or have no previous experience in flooring installation, you may need a longer time to complete it.
Not to forget… the size of your room is also another determining factor to the duration you need to complete the installation.

Glue down or interlocking mechanism? Which is the best?

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You can still find glue down fitting system quite common in the flooring industry nowadays. However, since the rise of interlocking method, more and more manufacturers or house owner switched to using the interlocking system. Want to know more about what makes interlocking method out-weight the glue down system? Here’re the advantages you will find in interlocking system:
Prolonged lifespan
Quick installation
Free of toxic released into the air from the usage of adhesive
Not causing damage to sub-floor/ existing floor
Hassle-free installation

what temperature range SPC can withstand without any deformation?

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It has been tested that SPC can withstand from -60degrees to +60 degrees without any deformation observed.

How much layers is SPC made of?

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We are offering premium SPC plank having total 5 layers naming;
1. UV coating:
The top layer protects the SPC planks from the color fade due to sunlight.
2. Wear layer: (0.3 mm)
Provides resistance against scratch & any dent marks.
3. Film layer:
Printed layer to give the desired look to the SPC planks.
4. SPC core:
This is the rigid main part of the plank made of vinyl polymer, stone powder, & stabilizers.
5. Back layer:
Base layer to sandwich the SPC core in between.

How much warranty period do you offer for SPC?

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We offer 10 years warrrenty period whether residential or commercial purpose.

Which sizes of SPC planks do you offer?

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181 mm W x 5 mm T x 1220 mm L

What are the key features of SPC?

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- Water Resistance
- Versatility
- Easy to Install
- No Expansion/Contraction
- Affordability
- Anti-Skid
- High Wear Resistance
- Fire Retardant (B1)
- No Formaldehyde, Heavy Metal, Non-Toxic
- Recycling Utilization
- Time-Saving and Labor-Saving
- Stain Resistant

Can SPC flooring be installed in areas prone to water exposure, such as bathrooms?

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Yes, SPC flooring is an excellent choice for areas prone to water exposure, including bathrooms. Its water-resistant properties make it highly suitable for such environments, offering durability and longevity even in conditions where traditional flooring options may warp or degrade due to moisture.

What products does Antovia Surfaces offer?

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Antovia Surfaces offers tiles and SPC flooring.

Do you offer international shipping for your products?

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Yes, Antovia Surfaces caters to both domestic and international markets. We have a strong export network and ensure hassle-free shipping with quality packaging. Our team assists with documentation, logistics, and customs clearance for smooth global deliveries.

What are the different types of tiles available for flooring and walls?

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Ceramic, porcelain, vitrified, subway, mosaic, and natural stone tiles are popular options.

Which tiles are best for bathrooms and wet areas?

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Anti-skid vitrified or ceramic tiles with matte finishes are ideal for bathrooms.

What is the difference between ceramic and vitrified tiles?

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Vitrified tiles have a low water absorption rate and higher durability than ceramic tiles.

How do I clean and maintain bathroom tiles ?

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Use mild cleaners, avoid harsh chemicals, and wipe surfaces regularly to prevent stains.

Are digital tiles better than traditional printed tiles?

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Yes, digital tiles offer more design variety, better aesthetics, and long-lasting prints.

Which sanitaryware is best for small bathrooms?

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Compact wall-hung basins, corner toilets, and floating vanities save space.

What is SPC flooring, and why is it popular?

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SPC (Stone Plastic Composite) flooring is a rigid, waterproof, and highly durable alternative to traditional vinyl and wood flooring.

Is SPC flooring waterproof?

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Yes, SPC flooring is 100% waterproof, making it perfect for bathrooms, kitchens, and basements.

How is SPC flooring different from WPC and LVT flooring?

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SPC is more rigid and durable than WPC (Wood Plastic Composite) and offers better water resistance than LVT (Luxury Vinyl Tiles).

Is SPC flooring pet-friendly and scratch-resistant?

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Yes, it has a wear layer that resists scratches, making it ideal for pets.

Can SPC flooring be installed over existing tiles?

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Yes, SPC flooring can be installed over tiles, provided the surface is level.

What is the difference between GVT and PGVT?

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GVT (Glazed Vitrified Tiles) offers a matte or rustic finish with a protective glaze, ideal for slip-resistance. PGVT (Polished Glazed Vitrified Tiles) undergoes an extra polishing process to provide a high-gloss, reflective surface, perfect for luxurious interiors.

Are your tiles resistant to stains and scratches?

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Absolutely. Our vitrified tiles are fired at extreme temperatures, resulting in near-zero water absorption, high scratch resistance, and excellent protection against stains.

Which countries does Antovia Surfaces export to?

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We have a robust global export network, supplying premium tiles to numerous countries across North America, Europe, the Middle East, Africa, and Asia.

What is your standard packaging process for international shipments?

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We use export-grade, fumigated wooden pallets and high-quality corrugated boxes with corner protections to ensure our tiles arrive safely and intact at your destination.

How do you handle shipping logistics and documentation?

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Our dedicated export division handles all logistics, including sea freight coordination, customs clearance, and providing comprehensive documentation like Certificate of Origin, Bill of Lading, and commercial invoices.

Where is the manufacturing plant located?

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Our state-of-the-art manufacturing facility is strategically located in Morbi, India the ceramic hub of the world equipped with advanced European machinery.

Are your manufacturing processes environmentally friendly?

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We are committed to sustainability. Our plant utilizes eco-friendly technologies, including waste-heat recovery systems, water recycling, and low-emission kilns.

What makes Antovia Surfaces tiles unique?

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Antovia Surfaces combines cutting-edge Italian technology with premium raw materials to manufacture highly durable, aesthetically pleasing tiles. As a leading manufacturer and exporter, we ensure global quality standards for every tile.

Are Antovia Surfaces tiles suitable for both residential and commercial spaces?

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Yes, our diverse range of GVT and PGVT tiles is engineered for high foot traffic and heavy-duty use, making them perfect for both homes and commercial establishments.

How do you ensure the quality of your exported tiles?

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We follow a rigorous quality control process, utilizing automated sorting and precise caliber checks before packaging, ensuring only flawless tiles reach our international clients.

What are your business operating hours?

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Our corporate office and customer support team are available Monday through Saturday, from 9:30 AM to 6:30 PM (IST).

Can I visit your manufacturing plant or showroom?

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We welcome clients and partners to visit our showroom and factory in Morbi. Please schedule an appointment in advance so we can arrange a guided tour.

Who should I contact for a bulk export inquiry?

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For bulk and international orders, you can reach out directly to our export division via the email or phone numbers listed on this page, or simply fill out the contact form.

How can I download the latest tile designs?

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You can download our latest e-catalogue directly from this page. Simply click the download button to get a high-resolution PDF featuring our complete product portfolio.

Do you provide physical samples of the tiles in the catalogue?

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Yes, we provide physical samples upon request for bulk orders and export inquiries. Please contact our sales team.

Is the e-catalogue updated regularly with new collections?

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We frequently update our e-catalogue to reflect the latest design trends and our newest manufacturing innovations. Check back regularly for new additions.

What certifications do your tiles carry?

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Our tiles are manufactured to ISO 13006 standards with CE certification. We provide third-party quality test certificates with every export shipment.

What tile sizes are most popular in UAE?

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Porcelain tiles 600×1200mm, 600x600mm and 1200×1800mm dominate UAE luxury projects. GVT polished and PGVT finishes are preferred for hotel lobbies and villa interiors.

What is the minimum order quantity for UAE?

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Our standard MOQ is 1 × 20ft container (approximately 1,500–2,000 sq.m depending on tile size). We also accommodate mixed-container orders for distributors testing new designs.

How long does shipping take to Dubai?

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Shipments from Mundra Port to Jebel Ali Port typically take 10–14 days. We provide full shipping documentation including Bill of Lading, Certificate of Origin, and packing list.

Are your tiles ANSI certified for the US market?

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Yes. Our porcelain and ceramic tiles comply with ANSI A137.1 standards for ceramic tile. We provide test certificates from accredited laboratories with every export shipment.

What tile styles are most popular in the USA?

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Wood-look plank tiles (200×1200mm), large-format marble-look GVT (600×1200mm), and concrete-look matt tiles are the most popular in the US residential market. For commercial projects, large-format polished PGVT is preferred.

How long does shipping take to the USA?

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Shipments from Mundra Port to the Port of Los Angeles take approximately 22–28 days. East Coast ports (New York, Savannah) take 25–32 days. We provide full shipping documentation.

What is the minimum order for USA export?

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Our standard MOQ is 1 × 20ft container. For new distributors, we can accommodate mixed-container orders to allow you to test multiple designs before committing to full container loads.

Do you offer private labelling for US distributors?

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Yes. We offer OEM and private label services we can print your brand name and logo on both tiles and packaging. Minimum order for custom production is typically 2,000 sq.m.

Are your tiles CE certified for the UK market?

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Yes. Our tiles carry CE certification and comply with EN 14411 (ISO 13006) standards. Post-Brexit, CE marking is still accepted in Great Britain under the UKCA transition arrangements.

What tile styles are popular in the UK?

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Porcelain tiles 600×1200mm, 600x600mm, wood-look plank tiles, and classic white/grey bathroom ceramics (300×600mm) are the most popular in the UK market. Marble-look PGVT is growing in the luxury residential segment.

How long does shipping take to the UK?

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Shipments from Mundra Port to Felixstowe or Southampton take approximately 18–24 days. We provide full shipping documentation including Bill of Lading, Certificate of Origin, and commercial invoice.

Can you supply tiles for large UK housebuilder projects?

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Yes. We have the production capacity to supply large residential development projects with consistent batch quality. We can provide project-specific production runs to ensure colour and caliber consistency across the entire project.

What is the minimum order for UK export?

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Our standard MOQ is 1 × 20ft container (approximately 1,500–2,000 sq.m). For new UK distributors, we can accommodate mixed-container trial orders.

Are your tiles SASO compliant for Saudi Arabia?

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Yes. Our tiles comply with SASO standards and ISO 13006 requirements for the Saudi market. We provide all necessary quality documentation for Saudi customs clearance.

What tile sizes are popular for Saudi luxury projects?

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Large-format PGVT polished tiles (800×1600mm, 1200×1800mm) are the dominant specification for luxury hotels, villas, and commercial projects in Saudi Arabia. Full-body tiles are specified for high-traffic commercial areas.

How long does shipping take to Saudi Arabia?

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Shipments from Mundra Port to Jeddah Islamic Port take 12–18 days. Dammam Port (Eastern Province) takes 14–20 days. We provide full shipping documentation.

Can you supply tiles for NEOM and Vision 2030 projects?

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Yes. We have the production capacity and quality systems to supply large scale Vision 2030 projects. We can provide project specific production runs with consistent batch quality and dedicated project management.

What is the minimum order for Saudi Arabia?

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Our standard MOQ is 1 × 20ft container. For large project orders, we offer flexible scheduling to match your project timeline and phased delivery requirements.

Are your tiles compliant with Australian standards?

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Yes. Our tiles comply with AS/NZS 4459 (equivalent to ISO 13006) standards. We provide test certificates from accredited laboratories with every export shipment to Australia.

What tile styles are popular in Australia?

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Large-format matt porcelain (600×1200mm), outdoor anti-slip tiles for alfresco areas, and wood-look plank tiles are the most popular in the Australian market. The indoor-outdoor living trend drives strong demand for frost-resistant outdoor tiles.

How long does shipping take to Australia?

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Shipments from Mundra Port to Melbourne or Sydney take approximately 18–25 days. We provide full shipping documentation including phytosanitary certificate for wooden pallet packaging.

Do your outdoor tiles meet Australian slip resistance requirements?

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Yes. Our outdoor tiles are available with R10 and R11 anti-slip ratings, meeting Australian slip resistance requirements for wet outdoor areas, pool surrounds, and alfresco spaces.

What is the minimum order for Australia?

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Our standard MOQ is 1 × 20ft container. For new Australian distributors, we can accommodate mixed-container trial orders to allow you to test multiple designs.

Are your tiles certified for the Canadian market?

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Yes. Our tiles comply with ANSI A137.1 standards, which are accepted in Canada. We provide test certificates from accredited laboratories with every export shipment.

What tile styles are popular in Canada?

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Large-format matt porcelain (600×1200mm), wood-look plank tiles, and bathroom ceramics (300×600mm) are the most popular in the Canadian market, driven by the condo boom in Toronto and Vancouver.

How long does shipping take to Canada?

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Shipments from Mundra Port to Vancouver take approximately 22–28 days. Halifax (East Coast) takes 25–32 days. We provide full shipping documentation.

Can you supply tiles for large condo projects in Toronto or Vancouver?

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Yes. We have the production capacity to supply large condo development projects with consistent batch quality. We can provide project-specific production runs to ensure colour and caliber consistency.

What is the minimum order for Canada?

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Our standard MOQ is 1 × 20ft container. For new Canadian distributors, we can accommodate mixed-container trial orders.

Are your tiles CE certified for the German/EU market?

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Yes. Our tiles carry CE certification and comply with EN 14411 (ISO 13006) standards, meeting all EU import requirements for ceramic tiles.

What tile styles are popular in Germany?

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Large-format matt porcelain (600×1200mm), concrete-look and stone-look designs, and minimalist bathroom ceramics are the most popular in the German market, reflecting the preference for clean, functional aesthetics.

How long does shipping take to Germany?

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Shipments from Mundra Port to Hamburg or Bremen take approximately 18–24 days. We provide full shipping documentation including EUR.1 movement certificate for preferential duty rates.

How do your prices compare to Italian or Spanish tiles?

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Our factory-direct pricing is typically 25–35% below comparable Italian or Spanish tiles. We offer the same design quality and technical specifications at significantly more competitive pricing.

What is the minimum order for Germany?

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Our standard MOQ is 1 × 20ft container. For new German distributors, we can accommodate mixed-container trial orders to allow you to test multiple designs.

Are your tiles CE certified for the French/EU market?

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Yes. Our tiles carry CE certification and comply with EN 14411 (ISO 13006) standards, meeting all EU import requirements.

What tile styles are popular in France?

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Large-format polished marble-look tiles (600×1200mm), stone-look GVT matt, and classic bathroom ceramics are popular in the French market, particularly for luxury residential and hospitality projects.

How long does shipping take to France?

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Shipments from Mundra Port to Le Havre or Marseille take approximately 18–24 days. We provide full shipping documentation including EUR.1 movement certificate.

What is the minimum order for France?

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Our standard MOQ is 1 × 20ft container. For new French distributors, we can accommodate mixed-container trial orders.

Do you provide French-language documentation?

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Yes. We can provide product documentation, technical data sheets, and commercial documents in French for our French market customers.

Are your tiles CE certified for the Italian/EU market?

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Yes. Our tiles carry CE certification and comply with EN 14411 (ISO 13006) standards, meeting all EU import requirements.

Why would Italian buyers import tiles from India?

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Italian importers source from India primarily for price-sensitive projects where Italian-branded tiles are not specified. Our factory-direct pricing is typically 30–40% below Italian-manufactured alternatives, while meeting the same technical standards.

How long does shipping take to Italy?

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Shipments from Mundra Port to Genoa or Naples take approximately 16–22 days one of the shorter transit times to Europe due to the Mediterranean routing.

What marble-look designs do you offer?

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Our marble-look range includes Statuario White, Calacatta Gold, Bianco Carrara, Nero Marquina, and Emperador Dark all available in 600×1200mm and 600×600mm in polished PGVT finish. Also SPC Flooring 181x1220mm.

What is the minimum order for Italy?

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Our standard MOQ is 1 × 20ft container. For new Italian distributors, we can accommodate mixed container trial orders.

Are your tiles compliant with South African standards?

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Yes. Our tiles comply with SANS 60 (equivalent to ISO 13006) standards for the South African market. We provide test certificates with every export shipment.

What tile styles are popular in South Africa?

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Bathroom ceramics (300×600mm glossy), outdoor anti-slip tiles (600×600mm), and GVT matt floor tiles are the most popular in the South African market for residential construction and commercial projects.

How long does shipping take to South Africa?

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Shipments from Mundra Port to Durban take approximately 16–22 days. We provide full shipping documentation including Certificate of Origin and packing list.

How do your prices compare to Chinese tiles?

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Our pricing is competitive with Chinese alternatives, but our tiles offer significantly better design quality, more consistent calibration, and superior technical specifications — making them the preferred choice for quality-conscious South African buyers.

What is the minimum order for South Africa?

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Our standard MOQ is 1 × 20ft container. For new South African distributors, we can accommodate mixed-container trial orders to allow you to test multiple designs.

What is your minimum order quantity (MOQ) for international shipping from India?

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Direct Answer: Our minimum order quantity (MOQ) for international shipping is typically one 20-foot equivalent unit (TEU) container, which holds approximately 1500-2000 square meters of tiles depending on the size and thickness.
Authority Layer: For B2B wholesale buyers importing from our Morbi, India facility, shipping full containers ensures the most cost-effective freight rates and secure packing. Our logistics team handles consolidated loads utilizing fumigated wooden pallets and edge protectors to guarantee 0% transit breakage for our premium porcelain shipments.

Which international standards (ASTM, EN, ISO) do Antovia Surfaces products comply with?

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Direct Answer: Antovia Surfaces porcelain and ceramic products strictly comply with ISO 13006, EN 14411, and CE certification standards, ensuring premium export-ready quality for global markets.
Authority Layer: As a verified exporter based in Morbi, India, our technical specifications surpass standard requirements:
-Water Absorption: < 0.05% (ISO 10545-3)
-Modulus of Rupture: > 40 N/mm² (ISO 10545-4)
-Surface Abrasion (PEI): Class IV/V for high-traffic commercial use
We provide comprehensive technical data sheets and third-party lab testing reports for all international shipments to facilitate smooth customs clearance.

Can Antovia Surfaces provide private-label or OEM manufacturing services?

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Direct Answer: Yes, Antovia Surfaces offers comprehensive private-label and Original Equipment Manufacturer (OEM) services for large-scale international distributors and retail brands.
Authority Layer: We partner directly with B2B wholesale buyers to produce custom designs, specific thicknesses, and branded packaging directly from our Morbi manufacturing hub. Our OEM program includes:

-Customized carton box printing with your brand logo
-Exclusive design development and 3D rendering
-Dedicated quality control parameters matching your regional requirements

What tile sizes are best for large commercial projects?

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Direct Answer: For large commercial projects, 600x1200mm, 1200x1800mm, and 1200x2400mm large-format porcelain tiles are the industry standard due to fewer grout lines and a seamless aesthetic.
Authority Layer: Architects and project managers prefer our large-format Glazed Vitrified Tiles (GVT) because they reduce installation time per square meter and offer a monolithic look. Our Morbi plant utilizes advanced pressing technology to ensure perfect flatness and rectified edges, critical for large formats.

How does Antovia Surfaces ensure zero transit breakage during international shipping?

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Direct Answer: We guarantee near-zero transit breakage by utilizing export-grade, heavy-duty fumigated wooden pallets, reinforced plastic strapping, and extensive shock-absorbing corner protectors inside the shipping container.
Authority Layer: Exporting from Morbi, India to global ports requires rigorous packaging protocols. Antovia Surfaces employs a specialized 5-point packing system:

- Precision box packing with corrugated layers
- Shrink-wrapping for moisture protection
- Strategic weight distribution in 20ft containers
- Airbag insertion to prevent pallet shifting
- Pre-shipment photographic verification

What is the lead time for an export order from Morbi to the shipping port?

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Direct Answer: Our standard lead time from order confirmation to dispatch at the Mundra Port (India) is typically 10 to 14 days, depending on inventory levels and production schedules.
Authority Layer: Antovia Surfaces maintains extensive warehousing in Morbi, allowing for rapid dispatch of our most popular porcelain collections. For custom OEM orders or specialized finishes, production lead times may extend to 3-4 weeks. We provide real-time manufacturing and logistics tracking for all our B2B partners.

Are your porcelain tiles suitable for exterior cladding and freezing climates?

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Direct Answer: Yes, Antovia Surfaces porcelain tiles are completely frost-resistant and UV-stable, making them perfect for exterior facade cladding in extreme weather conditions, including freezing climates.
Authority Layer: With a water absorption rate of less than 0.05%, our exterior-grade tiles do not absorb moisture that could freeze and crack the tile. Furthermore, our specialized digital printing technology ensures that the colors will not fade under direct UV exposure, meeting stringent international architectural standards.

Do you offer free tile samples for international architects and distributors?

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Direct Answer: Yes, we provide free physical tile samples, catalogs, and shade cards to verified international architects, distributors, and B2B buyers via DHL or FedEx express shipping.
Authority Layer: We understand that tactile evaluation is crucial for large-scale project approvals. While the samples are complimentary, we typically ask international clients to cover the courier freight charges, which can later be credited against your first full-container bulk order from Antovia Surfaces.

Can I consolidate different tile designs in a single container?

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Direct Answer: Yes, international buyers can mix up to 4 to 5 different tile designs, sizes, or finishes within a single 20-foot container for maximum inventory variety.
Authority Layer: We strongly support our B2B distributors by allowing mixed-container loads. This enables you to test multiple Antovia Surfaces collections in your local market without committing to massive quantities of a single SKU. Our logistics team expertly calculates pallet configurations to ensure safe consolidation.

How do you handle shade variation and batch consistency?

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Direct Answer: We utilize automated digital sorting and advanced colorimetry technology to ensure strict batch consistency, grading tiles into specific shade and caliber lots before packaging.
Authority Layer: Shade variation is a natural characteristic of fired ceramics. At Antovia Surfaces Morbi, every box is clearly marked with its specific Caliber and Tone (shade) number. We guarantee that all tiles within a single order dispatch will be from the identical production batch, ensuring a flawless installation for your projects.

What payment terms does Antovia Surfaces accept for international export?

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For international export, we typically require a 30% advance via T/T (Telegraphic Transfer) to initiate production, with the remaining 70% balance payable against the scanned copy of the Bill of Lading (B/L).

Are Antovia Surfaces products environmentally friendly and sustainable?

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Direct Answer: Yes, Antovia Surfaces porcelain tiles are 100% recyclable, emit zero VOCs, and are manufactured using eco-friendly, energy-efficient processes.
Authority Layer: Our state-of-the-art plant in Morbi, India, incorporates heat-recovery systems in our kilns, comprehensive water recycling (zero liquid discharge), and utilizes natural clays and minerals. Our tiles contribute positively to LEED and BREEAM green building certifications for sustainable architecture globally.

Do you supply tiles for heavy industrial flooring?

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Direct Answer: Yes, we manufacture full-body vitrified tiles with thicknesses up to 15mm-20mm, specifically engineered for heavy industrial flooring, warehouses, and automotive showrooms.
Authority Layer: Standard 9mm tiles are insufficient for forklift traffic. Our industrial-grade porcelain features homogeneous color throughout the tile body, providing immense breaking strength (>2000N) and the highest possible abrasion resistance, ensuring decades of performance under extreme point loads.

How do I find the correct CIF or FOB pricing for my port?

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Direct Answer: You can obtain exact FOB (Mundra, India) or CIF (your destination port) pricing by submitting a direct inquiry with your required tile sizes, quantities, and destination port through our contact page.
Authority Layer: Because ocean freight rates fluctuate frequently, we maintain real-time relationships with major shipping lines to provide the most competitive CIF pricing. Our export sales team at Antovia Surfaces will provide a detailed proforma invoice within 24 hours outlining all costs, ensuring complete transparency for your importation process.

What is the typical thickness of your porcelain tiles?

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Direct Answer: Our standard porcelain floor and wall tiles are manufactured at a precise 9mm thickness, providing the perfect balance of structural strength and ease of installation.
Authority Layer: In addition to the standard 9mm, Antovia Surfaces also produces specialized slim tiles (6mm) for over-tiling and facade applications, as well as ultra-thick pavers (15mm-20mm) for exterior landscaping and driveways. All thickness variations strictly adhere to ISO 13006 dimensional tolerances.

Can you manufacture tiles that match a specific color or natural marble?

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Direct Answer: Yes, utilizing high-definition digital inkjet printing technology, we can accurately replicate specific natural marble veins, stone textures, or custom pantone colors for large project requirements.
Authority Layer: Architects often require a specific aesthetic but need the durability of porcelain. By providing a physical sample or high-resolution scan, our design lab in Morbi can develop a bespoke digital print file. This allows Antovia Surfaces to offer customized, hyper-realistic stone and wood reproductions exclusive to your project.

Why should I source tiles from Morbi, India instead of other countries?

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Direct Answer: Sourcing from Morbi, India offers the perfect combination of world-class European manufacturing technology, massive production scale, and highly competitive pricing compared to Italy or Spain.
Authority Layer: Morbi is the second-largest tile manufacturing cluster globally. Antovia Surfaces leverages this ecosystem by utilizing advanced Sacmi presses and System digital printers. By importing from India, international buyers bypass the premium pricing of European brands while receiving porcelain tiles that meet identical technical specifications and aesthetic standards.

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